Text Message Salesforce Health Cloud for Improved Operations and Patient Care

360 SMS APP
3 min readJan 29, 2022

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Salesforce health cloud has drastically transformed the way the healthcare industry performs. With the health cloud, healthcare professionals can get a 360-degree view of each patient and deliver a personalized journey to each of them. But text message Salesforce health cloud is a much more powerful combination that allows users to gain insights into meaningful data and connect through texts to get into a meaningful conversation. Not only can you deliver better care to patients, but meet the dynamic preferences of modern patients. Thus, users can easily improve interactions with patients, staff, and clients.

Text Message Salesforce and Health Cloud for Healthcare Operations

Text Message Salesforce for Healthcare

Send Health Tips to Strengthen Relationships with Clients

There are various turns where professionals can use text message Salesforce for Healthcare. Only they need to find out how they can make the best out of text messages.

Every client is different, and so their journey. So based on the past interaction of a client or a patient, health experts can send personalized health tips and improve their experiences. This could be one way to engage with clients and improve relationships.

Send Offers and Promotions on Health Services

With texting, it gets easier for professionals to connect with clients and send offers or promotions on their mobile devices. Whenever a clinic or hospital rolls out any new offer or discount on any service, they can reliably communicate this to their clients. For example, a text informing a 50% discount is going on all health checkups.

Text Message Salesforce for Patient Care

Even for patient care, text messages can serve as a powerful tool. Thus, healthcare professionals can count on SMS to improve and deliver fast

care.

Answer Patient Inquiries Faster

Every incoming inquiry from patients is crucial. So healthcare professionals can’t afford to respond late or miss them. Using text message Salesforce for patient care, professionals can handle inquiries faster and better. They can get into one-on-one conversations with patients and answer their questions right away without letting them wait.

Follow Up with Patients After Discharge from Healthcare Centers

Quality care involves a lasting approach. Patient care doesn’t only last until a patient is admitted to your clinic or hospital. Instead, they need care even after getting discharged from your hospital.

Thus, with the help of text message Salesforce and Health Cloud, you can follow a data-driven approach and follow-up with patients about their health using SMS.

Send Reminders for Care Plan

Using text message Salesforce for Healthcare, you can help patients stay on track with their care plan. Whether it is about reminding patients about a scheduled appointment with the doctor, refilling a medicine, following a special diet and exercise, or any other, you can automate send text reminders to help your patients.

You can choose a full-fledged texting app for easy automation. For example, the 360 SMS app also supports easy and no-code automation.

Wrapping Up

Text Message Salesforce and Health Cloud makes a powerful combination that allows healthcare professionals to acquire new clients, engage with them, and retain existing ones. Gaining insights into valuable patient data in the health cloud, professionals can deliver custom healthcare plans, send personalized tips, update on new services and policies, and much more. This helps them stay in touch with patients and improve their patient journey.

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360 SMS APP
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360 SMS is natively built on the Salesforce platform, this powerful App empowers the user to communicate effectively with Customers